Hi, I need to tell you about the excellent service I received from Rebecca when I had a problem with the remote control for the mover on my caravan We also noticed on handover that the camera screen was missing - this was being looked into for us. He was polite and patient and created a feeling in us that nothing was too much trouble - his time was our time. A wonderful and pleasant experience Very professional and knowledgeable helpful.
We would like to point out though, that we did struggle to lower the noseweight of the Elegance before hitching up - eventually by placing nearly everything we had brought with us into the rear of the caravan, this was achieved. We will wear our Highbridge Caravan hitch lock cover with pride. Well we had a few issues,added to the issues were the time pressure of us being booked on a Ferry to Spain on Sunday the 4th Feb Most definitely worth the 2 hr drive each way and puts other closer Caravan sales to shame! Barbecues and barbecue equipment, including the new Cadac range, form another significant element of the offering. The acquisition will enable Highbridge to expand further into the South West and also to increase the offering in Devon through the sale of motorhomes for the first time at Outdoor Experience. The hand over was brilliant, thanks to Andrew. We cannot thank Will from sales enough. And we even got a night at a local campsite to check everything and settle into the motorhome. In particular Eddie, Paul and Kevin were outstanding and went out of their way to assist us but every one of your staff we met at Highbridge were only too willing to assist us in a friendly and informative way and they are a credit to you and your company. The new owner is planning a large investment to improve the current facilities on site and providing Devon customers. It should last another It trades from a four-acre site featuring a caravan servicing workshop and large accessories shop as well as an outdoor display area for tent and awning displays. My wife and I recently part ex'ed our first caravan for a newer model at Highbridge Somerset. Thanks to Jody White for sorting the deal and helping us to find the right Everything was explained and demonstrated to us and we were left with complete confidence in what we had purchased. We really appreciate all the time spent with us this last weekend and are looking forward to many happy holidays with our caravan. The dealership is close to the tourist areas of the Somerset coast and both its accessories and parts departments are tailored to cater for caravanners needing equipment during their holidays. Although I will be writing an online review, I thought it would be good to also send you a "proper" letter. Anyway thank you again for your assistance in getting it sorted. Issues we could not live with or overcome. Good morning, Firstly, we would like to thank Michael Ford and everyone involved in our recent purchase of our new to us Swift Elegance. Other staff polite and friendly. Hello Lisa, Many thanks for the repairs to the van. We live in Cardiff and initially visited some local caravan centres and could not find anything suitable. From reception, salesman James Long, demonstrator Steve, the service centre, to the delightful helpful delivery driver Clare. On such a busy Saturday morning, the time spent with the handover was not felt rushed at all.
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